Automated Work Time
Analysis of 23,000
Employees in a Top 3 Bank
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Goals
- Automated Worktime
Tracking and Analysis - Evaluation of personal employee performance
- Creating dashboards for work time monitoring
Stages
Project launch
- The quality of employees’ performance information is crucial. That is why we use two distinct sources of data: Proceset Task Mining Clients and banking information systems.
Data collection
- Proceset's Task Mining Client records employees' business activities to provide detailed insights into how work time is distributed.
- Proceset actively utilizes data from various corporate information systems, including CRM, BPMS, HR systems, IP telephony, PACS (Physical Access Control System), corporate calendars, and others.
Work time tracking and analysis
- To make the data about employees' work time practically applicable, we have developed a comprehensive set of interactive reports, or dashboards. These Proceset dashboards present dynamics of key performance indicators (KPIs) in real time.
- Alongside reports covering the entire bank, we have created dashboards tailored to specific departments. These dashboards zoom in on the key performance indicators (KPIs) of distinct bank divisions.
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out the project outcomes
out the project outcomes
Customer stories
Analysis of Personal Loan Origination Process
Analysis of Personal Loan Origination Process
Acceleration of Customer Onboarding
Acceleration of Customer Onboarding
Mass Recruitment Optimization
Mass Recruitment Optimization
Results
Automated Worktime
Tracking and Analysis
23,000 employees
are under analysis using Proceset. This enables their managers to have a detailed view of working hours for monitoring and control.
Evaluation of personal employee performance
> 220,000 hours
Volume of daily analysis. This data provides valuable insights into employees’ performance and workload distribution.
Creating dashboards for operational monitoring
> 3,000 managers of different levels
Those are company leaders who supervise and analyze processes in their departments using Proceset dashboards.
Advantages
of Proceset
01
Tracking work schedule deviations
02
Recording overworking and other deviations
03
The analysis of labor costs across tasks, projects and departments
04